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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
| IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| IT Financial and Strategic Management | - Alignment of IT strategy with business goals - IT budgeting and cost management |
| Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
| Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
WGU Information Technology Management QGC1 Sample Questions:
1. Which type of logical data structure uses graphics to illustrate relationships among data elements?
A) Structured query language
B) Relational database model
C) Integration
D) Data model
2. A finance company wants to analyze subjective financial values of intangibles such as goodwill.
Which type of artificial intelligence should it use to meet this goal?
A) Neural network
B) Fuzzy logic
C) Intelligent agent
D) Genetic algorithm
3. What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.
A) Recognize the possibility of budget overages before they occur
B) Discover and review development in information technology
C) Report IT issues to the CIO as they arise and implement the ClO's solutions
D) Recommend opportunities and actions to benefit the organization
E) Oversee hiring to enhance the implementation of future improvements
4. What is an example of a knowledge factor used for authentication?
A) Fingerprint
B) Security token
C) Password
D) ID card
5. What is a primary purpose of using prototypes in the business analysis process?
A) To finalize the visual design and branding of the product
B) To replace user manuals with interactive simulations
C) To develop the back-end code of the final product
D) To model requirements and gather early feedback from stakeholders
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B,D | Question # 4 Answer: C | Question # 5 Answer: D |



