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IBM 000-958 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Post Installation Support | 6% | - Recommend system management tools - Facilitate hardware setup |
| Evaluate and Establish Customer Environment and Plans | 37% | - Assess current customer environment - Gather technical requirements and TCO analysis - Differentiate product features and architectures |
| Apply Product Information | 45% | - Compare IBM solutions to competitive offerings - Tools and processes for customer insight - Knowledge of IBM storage products (DS8000, XIV, SONAS) |
| Installation Planning and Migration | 12% | - Identify migration risks - Create implementation plans |
IBM Enterprise Storage Technical Support V3 Sample Questions:
1. A customer has ordered a TS3500 library with one expansion frame and a total of 16 LTO-6 tape drives. Their requirement is to have redundant connections to the integrated patch panel but they see that there is only one connection available per drive.
What must be configured in order to create the redundancy required?
A) Replace the patch panel with a 24 port fibre switch
B) Second patch panel
C) A third empty expansion frame
D) 16 additional fibre channel patch panel cables
2. Where does the IBM Real-time Compression Appliance protect its software and configuration?
A) Internal mirrored drives
B) Battery protected memory cache
C) Supplied USB device
D) An external quorum disk
3. A customer has just installed a ProtecTlER TS7620 SM2, and has accessed the PT Manager for the first time. Where would the implementation engineer fulfill Registration, E-mail Alerts, and Call Home configuration setup?
A) Node -> Configuration
B) File->Configuration
C) System -> User Management
D) System -> Configuration
4. A customer with numerous open system servers is using a single DSSSOO system with Easy Tier enabled. Storage performance for a specific clustered server needs to improve for end-of-month and end-of-quarter processing. The customer requires minimal disruption to operations.
Which feature or action should the technical specialist recommend to the customer to improve performance for the clustered servers?
A) Enable and configure I/O Priority Manager
B) Adjust the cache block size used by the DS8800
C) Install a megapack of SSDs
D) Increase the installed cache of the DS8SOO
5. A Business Partner has proposed a solution for the migration of two DS8100 systems to an XIV Gen3 with 14 modules. Which of the following is a migration consideration in this scenario?
A) Map a LUN with LUN ID 0 for communication to the XIV
B) Define multiple paths to more than one I/O bay
C) A small performance penalty exists for non-preferred controller access
D) DS8100 LUNs will have a single path for migration connectivity
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |



