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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Operating Systems	28%	- macOS, Linux, and Chrome OS basics 1. System configuration and maintenance 2. Command-line operations 3. Installation and navigation - Mobile operating systems 1. App installation and security settings 2. Mobile device management 3. Android and iOS configuration - Windows installation, configuration, and management 1. Command-line tools and scripting 2. Windows 10/11 features and settings 3. File systems, partitions, and storage management 4. Device drivers and system updates
Security	28%	- Network and application security 1. Encryption technologies 2. Wireless security protocols 3. Firewalls and security appliances - Threats and mitigation 1. Malware types and removal 2. Data protection and disposal 3. Social engineering prevention - Security fundamentals 1. Permissions and access control 2. Authentication and authorization 3. Zero Trust concepts
Operational Procedures	21%	- Safety and compliance 1. Privacy and regulatory compliance 2. Environmental controls 3. Workplace safety procedures - Communication and professionalism 1. Incident reporting 2. SLA management 3. Customer service techniques - IT service management 1. Documentation and change management 2. Backup and recovery processes 3. Disaster recovery planning
Software Troubleshooting	23%	- Mobile device troubleshooting 1. Connectivity and synchronization issues 2. Performance and battery problems 3. App and OS update failures - Operating system issues 1. Update and driver failures 2. System crashes and performance issues 3. Boot errors and startup problems - Application and security troubleshooting 1. Application crashes and errors 2. Security-related issues and fixes 3. Installation and compatibility problems

CompTIA A+ Certification Exam: Core 2 Sample Questions:

Question #1

A technician is reviewing an organization's current incident management policy. The organization uses a third-party vendor to protect the organization's assets with multiple tools. Which of the following service types is the organization using?

A. EDR
B. XDR
C. MDR
D. PaaS

Reveal Solution Discussion 0

Correct Answer: C 🗳️