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HP Selling HP Printing Hardware 2020 Sample Questions:

1. Which productivity-related trigger indicates that an HP LaserJet Enterprise might be a good fit tor your customer?

A) need for embedded security and high-end mobile printing options to keep data and devices safe
B) looking for document and workflow management solutions to improve efficiency and reduce costs
C) need to spend minimal time stocking a printer or fixing paper Jams
D) wanting a mobile printing technology to help reduce waste

2. You are meeting with a new customer to discuss their level of expertise and comfort in performing printer/scanner maintenance in house. What should you ask the IT manager to learn about the company's IT management approach? (Select two.)

A) How do you manage the deployment and configuration of your printers?
B) Does your maintenance plan allow for replacement equipment to minimize disruption and downtime?
C) Is cost or performance more important when deciding to repair or replace old equipment?
D) Do you currently have a sustainabitity policy in place and can you meet your goals?

3. An SMB customer has been printing in mono but is considering switching to color printing. With which trend does this change in thinking correspond?

A) a demand for multi-functional printers (MFPs)
B) digitizing paper-based processes
C) consolidation of IT tools
D) shift to As-a-Service

Solutions: