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Languages: English
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This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.
Skills measured
- Troubleshoot business continuity issues (5–10%)
- Troubleshoot VM connectivity issues (5–10%)
- Troubleshoot authentication and access control issues (15–20%)
- Troubleshoot hybrid and cloud connectivity issues (20–25%)
- Troubleshoot networks (25–30%)
- Troubleshoot Platform as a Service issues (5–10%)
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Exam AZ-720: Troubleshooting Microsoft Azure Connectivity
Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720
Microsoft AZ-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot network issues | 25–30% | - Troubleshoot NSG and ASG configuration - Troubleshoot Azure Firewall and WAF - Use Network Watcher and monitoring tools - Troubleshoot routing and DNS resolution |
| Troubleshoot VM connectivity issues | 5–10% | - Troubleshoot NIC and IP configuration - Troubleshoot Bastion and serial console - Troubleshoot load balancer and public IP access |
| Troubleshoot business continuity issues | 5–10% | - Troubleshoot backup issues
|
| Troubleshoot authentication and access control issues | 15–20% | - Troubleshoot application proxy and conditional access - Troubleshoot Microsoft Entra ID integration
|
| Troubleshoot hybrid and cloud connectivity issues | 20–25% | - Troubleshoot VPN Gateway connectivity
- Troubleshoot ExpressRoute connectivity
|
| Troubleshoot PaaS connectivity issues | 5–10% | - Troubleshoot Azure Storage access issues - Troubleshoot Azure SQL Database connectivity - Troubleshoot Azure App Service connectivity |



