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Avaya 132-S-709.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IVR and Call Flow Design | - Interactive Voice Response development
|
| Topic 2: Avaya Aura Experience Portal | - Platform configuration and deployment
|
| Topic 3: Avaya Voice Self-Service Architecture | - Core components of voice self-service solutions
|
| Topic 4: Speech Technologies and Media Processing | - Speech recognition and text-to-speech integration
|
| Topic 5: Implementation and Troubleshooting | - Deployment and operational considerations
|
