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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Discovery | 13% | - Business Value of Salesforce UX - Salesforce UX Personas and Processes - User Needs and Requirements Gathering - Research Methods and Tools |
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| UX Fundamentals | 16% | - Accessibility and Inclusive Design - Branding and Visual Design Impact - Human-Centered Design Principles - Usability and Information Architecture |
| Salesforce Platform UX Implementation | - Mobile UX and Responsive Design - Declarative UX Configuration - Lightning Design System (SLDS) |
Salesforce Certified Platform User Experience Designer Sample Questions:
1. A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?
A) The use custom CSS properties to easily style case and custom component.
B) They use standard CSS properties to directly style HTML elements.
C) They use standard CSS properties to easily style base and custom components.
D) They use custom CSS properties to directly style HTML elements.
2. Which visual design elements should be used in corporate style and branding guidelines?
A) User Stories, Scenario, UX Reviews
B) Sketching, Wireframes, Storyboards
C) A/BTesting, Heuristics, Dairy Studies
D) Typography. Color, Imagery
3. Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?
A) High-fidelity Prototype
B) Storyboards
C) Personas
4. A branding and marketing team wants to customize the theme in the externalcustomer support site to match the style guide requirements?
What should be the recommended next step?
A) Override conflicting Salesforce Lightning Design System (SLDS) styles.
B) Link a company style sheet.
C) Configure the Experience Builder Theme panel.
D) Create a custom-scoped CSS style sheet.
5. A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted.
Which type of relationship should be used to optimize the link between Container and Container Bids?
A) Many-to-one-Lookup
B) Hierarchical Lookup
C) Master-Detail
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |



