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What is the duration of the 1Z0-325 Exam
- Number of Questions: 80
- Format: Multiple choices, multiple answers
- Length of Examination: 150 minutes
- Passing Score: 60%
How much 1Z0-325 Exam Cost
The price of the 1Z0-325 exam is $245 USD.
How to book the 1Z0-325 Exam
These are following steps for registering the 1Z0-325 exam. Step 1: Visit to Pearson Exam Registration Step 2: Click Certification in the top navigation Step 2: Signup/Login to Pearson VUE account Step 3: Search for Oracle 1Z0-325 Exam Certifications Exam Step 4: Select Date, time and confirm with the payment method
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Oracle 1z1-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Staff and Profile Management | - Create and manage profiles - Define permissions and access rights - Set up staff accounts and roles - Configure agent workflows |
| Application Appearance | - Create Navigation Sets - Configure Customizable Menus - Create and implement Workspaces - Design Agent Interfaces |
| Customer Interaction Tools | - Manage email and response channels - Configure Chat and Co-Browse - Set up feedback and surveys |
| Customer Portal | - Portal deployment and configuration - Portal access control - Self-service functionality setup |
| Site Configuration and Administration | - System settings and configuration - Message templates and variables - Search priority and keywords - Passport configurations |
| Knowledge and Answer Management | - Manage knowledge base categories - Create and organize answers - Set up answer access and visibility |
| Analytics and Reporting | - Define report access and sharing - Configure dashboards - Create standard and custom reports |
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