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IBM C9020-460 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Sales Tools | - Competitive sales databases and pricing tools - IBM eConfig and sales automation tools - Technical and Delivery Assessment (TDA) process overview |
| Topic 2: IBM Midrange Storage Product Portfolio | - IBM Storwize Family (V5000/V7000) - FlashSystem Family - Tape Storage Solutions (LTO/LTFS) - IBM Spectrum Storage Software |
| Topic 3: Sales and Solution Concepts | - TCO/ROI fundamentals and solution justification - Gathering and qualifying customer requirements - Positioning IBM storage solutions versus competitors |
IBM Midrange Storage Sales V2 Sample Questions:
1. What is the Solution Assurance (SA) Trigger Criteria and Designated Product List (DPL)?
A) A checklist of potential problems to avoid when installing an IBM storage product
B) A list used to determine if a Technical and Delivery Assessment (TDA) is required.
C) A list of possible IBM solutions for known customer problems
D) A list of competitive storage solutions.
2. A customer is looking for a software tool which enables storage for cloud computing, common functions like thin provisioning, advanced analytics and tiering, snapshots, Metro-Global Mirroring as well as the definition of service classes for storage and enables self-service provisioning.
Which solution should you recommend?
A) IBM Tivoli Business Continuity Process Manager
B) IBM Spectrum Control and IBM Spectrum Virtualize
C) IBM Tivoli Productivity Center and IBM FlashCopy Manager
D) IBM Spectrum Accelerate
3. During which phase should a Technical and Delivery Assessment (TDA) be conducted for determining power cord configuration?
A) Pre-install
B) Pre-sale
C) Post-install
D) Post-sale
4. The customer currently has 37 servers with 1 TB of internal capacity on each server. The servers communicate over 1 GB Ethernet. There is no Fibre Channel requirement. The customer would like to move to a storage system with block capabilities.
Which product meets the customer's requirements?
A) IBM Storwize V3700
B) DCS3860
C) TS7620
D) TS7650
5. A public transportation customer wants to accelerate its database batch processes. Flexibility, dual-site production connectivity, High Availability (HA) and Disaster Recovery (DR) are mandatory.
Which solution should the sales representative propose?
A) IBM Storwize V7000 with IBM FlashSystem attached and Flashcopy
B) IBM SAN Volume Controller with a SSD drawer attached and Metro Mirror
C) IBM Storwize V7000 with internal SSD and Metro Mirror
D) IBM SAN Volume Controller with IBM FlashSystem attached and stretched cluster
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A,B | Question # 4 Answer: A | Question # 5 Answer: D |



