New 2025 Latest Questions CIS-EM Dumps - Use Updated ServiceNow Exam
Latest CIS-EM Exam Dumps ServiceNow Exam from Training Expert PassSureExam
The CIS-EM certification is a valuable asset for IT professionals who want to specialize in ServiceNow’s Event Management module. Certified Implementation Specialist-Event Management Exam certification exam covers a broad range of topics, including event management, alerts, and notifications, event mapping, and event correlation. Passing the CIS-EM exam requires a thorough understanding of these topics, as well as hands-on experience in configuring and managing the ServiceNow platform.
NEW QUESTION # 61
During processing of the event and if the event Severity is blank, the state of the event is set to:
- A. Processing
- B. Ready
- C. Ignored
- D. Error
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/c_EMIntegrateRequirementEvent.html
NEW QUESTION # 62
What are the possible actions available in alert management?
Choose 3 answers
- A. Create a service catalog request
- B. Execute remediation subflows
- C. Execute remediation workflows
- D. Launch applications
- E. Evaluate business rule
Answer: B,C,D,E
NEW QUESTION # 63
What would be the primary use case for creating Javascripts in Event Management?
- A. To create a customized pull connector to retrieve events on behalf of an event source
- B. To automatically populate the Configuration Management Database (CMDB)
- C. To run as part of a remediation workflow for IT alerts that fail to execute
- D. To parse a nodename out of your raw event data in an event rule
Answer: A
NEW QUESTION # 64
What is one of the main benefits of using Event Management and Operational Intelligence?
- A. To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.
- B. To proactively warn against possible service outages using a range of advanced predictive machine learning methods.
- C. To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.
- D. To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.
Answer: B
NEW QUESTION # 65
What two key steps must be performed after creating a new connector instance? (Choose two.)
- A. Activate the connector
- B. Enter credentials for the connector
- C. Assign a MID Server to the connector
- D. Debug the connector
- E. Test the connector
Answer: A,E
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMConfigureConnectorInstance.html
NEW QUESTION # 66
The default polling time to collect events from an event source is:
- A. 60 seconds
- B. 30 seconds
- C. 5 seconds
- D. 120 seconds
Answer: D
NEW QUESTION # 67
A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?
- A. The support agent only has the evt_mgmt_admin role.
- B. The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.
- C. The support agent does not have the evt_mgmt_user role.
- D. The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.
Answer: C
NEW QUESTION # 68
What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
- A. The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
- B. A CI is any component within your infrastructure that needs to be managed in order to deliver Services.
- C. All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
- D. The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
Answer: A,B
NEW QUESTION # 69
What is the primary benefit of using Now Assist for ITOM?
- A. It provides an analysis in summary in easy-to- understand language
- B. It reduces the need for licensing and store app installations
- C. It decreases the number of alerts generated
- D. It eliminates the need for IT operators
Answer: A
NEW QUESTION # 70
What applications are included in the ITOM Health solution?
Choose 3 answers
- A. Event Management
- B. Health Log Analytics
- C. Agent Client Collector
- D. Discovery
- E. Cloud Provisioning and Governance
- F. Service Mapping
Answer: A,B,C
NEW QUESTION # 71
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
- A. From the Actions tab
- B. From the Launcher tab
- C. From the Remediation tab
- D. In the Related Links section
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/create-alert-management-rule.html
NEW QUESTION # 72
Service Operations Workspace integrations Launchpad capabilities include management of which key components?
Choose 3 answers
- A. Log data inputs
- B. Alert management rules
- C. event connectors
- D. Metric policies
Answer: B,C,D
NEW QUESTION # 73
What would be the primary use case for creating Javascripts in Event Management?
- A. To create a customized pull connector to retrieve events on behalf of an event source
- B. To automatically populate the Configuration Management Database (CMDB)
- C. To run as part of a remediation workflow for IT alerts that fail to execute
- D. To parse a nodename out of your raw event data in an event rule
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html
NEW QUESTION # 74
You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through to the MID Server.
What is the most likely cause of the issue?
- A. An invalid password is set in the MID Web Server Context
- B. The MID Web Server needs to be Restarted
- C. The MID Web Server needs to be Started
- D. An invalid secret key is being passed in the header information of the URL for the REST request
Answer: B
NEW QUESTION # 75
How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?
- A. Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)
- B. Having well-defined Identification, Reconciliation, and Relationship rules
- C. Only use the ServiceNow Discovery application to populate your CMDB
- D. Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)
Answer: B
NEW QUESTION # 76
By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?
- A. System class name, Fully qualified domain name, IP or MAC address
- B. CI name, Webserver name, IP or MAC address
- C. CI name, Fully qualified domain name, IP or MAC address
- D. CI name, Fully qualified domain name, SSH public host keys
Answer: C
NEW QUESTION # 77
Which attribute is responsible for de-duplication?
- A. Short_description
- B. Additional_info
- C. Message_key
- D. Metric_name
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/reference/r_EMBestPractice.html
NEW QUESTION # 78
Which step in the event rule configuration process enables you to ignore events and prevent alert generation?
- A. Transform and compose alert output
- B. Event filter
- C. Threshold
- D. Event options
Answer: C
NEW QUESTION # 79
What type of system can a MID Server can be installed on?
- A. Microsoft Windows Server
- B. Microsoft Windows Desktop
- C. OpenVMS System
- D. Mac OS X System
- E. Linux System
- F. Any system inside the customer firewall
Answer: A
NEW QUESTION # 80
You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed.
What are best options to try to resolve this issue? (Choose two.)
- A. Verify that the Bucket field in the event table is set to zero (0)
- B. Ensure all Event Management - process events jobs are set to a Ready state
- C. Ensure multi-node event processing is disabled
- D. Add additional event processor jobs
Answer: B,D
NEW QUESTION # 81
For an incoming event with a matching message key, what allows an existing alert to be automatically closed?
- A. In the alert rule, set the Severity to -1
- B. In the event rule, set the Severity to -1
- C. In the event rule, set the Severity to 0
- D. In the alert rule, set the Severity to 0
Answer: B
NEW QUESTION # 82
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ServiceNow CIS-EM (Certified Implementation Specialist-Event Management) Exam is a certification exam designed to test the proficiency of individuals in the implementation and management of event management processes within the ServiceNow platform. CIS-EM exam is intended for professionals who have a background in IT operations, service management, and ServiceNow implementation.
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