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Cisco 642-243 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting and Monitoring | - Operational monitoring
|
| Topic 2: Administration and Maintenance | - System administration
|
| Topic 3: Troubleshooting and Support | - Problem diagnosis
|
| Topic 4: Cisco Unified Contact Center Enterprise Architecture | - Unified CCE solution components
|
| Topic 5: Installation and Configuration | - Deployment and configuration
|
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Otis 
Merle 
Philipppa 
Archer 
Kennedy 
Sid 
Stev 
Humphrey 
Owen 
Alston 
Ivan 
Ford 
Burnell 
Paul 
Kimberley 
Wordsworth 
Lillian 
Miriam 
Jacob 
