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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Lifecycle Management | 14% | - User provisioning methods - Authentication and access control - Guest account management |
| Topic 2: Fundamentals | 9% | - User roles and responsibilities - Workspace and organization settings and dashboards - Slack paid plan features |
| Topic 3: Security | 15% | - Audit and monitoring - Security governance and compliance - Data protection and retention policies |
| Topic 4: App Administration | 10% | - Integration management - Workflow Builder usage - App installation and configuration |
| Topic 5: Workspace Administration | 9% | - Workspace visibility and configuration - Multi-workspace architecture design - Workspace creation and approval process |
| Topic 6: Enabling Slack Success | 15% | - Analytics and usage measurement - Adoption strategy and best practices - Optimization and training |
| Topic 7: Channel and User Group Administration | 28% | - Channel types and management - User group creation and administration - Archiving and deletion policies |
Salesforce Certified Slack Administrator Sample Questions:
Question 1
What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)
A. It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.
B. It allows employees to use the same login credentials they already use for other applications.
C. It gives organizations more control over their security policies, including password format requirements.
D. It allows your organization to control the encryption keys to your users' data within Slack.
E. It is a standard security feature that is available on all of Slack's paid plans.
Question 2
You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?
A. Multi-Channel Guest with access to all relevant project channels
B. Single-Channel Guest with access to one project channel
C. Slack Connect direct message (DM) between the contractor and project lead
D. Full member with access to the marketing workspace
Question 3
Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
A. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule- based access.
B. Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
C. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.
D. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
Question 4
As an admin, managing apps across every workspace in an Enterprise Grid org can be time-consuming.
What is the most efficient way to manage apps at your organization?
A. Create rules based on a chain of comparisons for each app request to be checked against and then approved or restricted based on the specified criteria.
B. Require end users to rate the complexity of their apps as high, medium, or low risk before submitting an app approval request.
C. Identify commonly used apps for your organization once per year, and set those apps to be automatically approved at the org level via whitelisting.
D. Identify and restrict all apps that pose the most security risks to your organization, while automatically approving users to download any apps that don't fall within the restricted list.
Question 5
Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)
A. Manage single sign-on (SSO) settings.
B. Reset all members' passwords.
C. Set message retention policies.
D. Turn on approved apps.
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: A |



