Sales-Cloud-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Sales-Cloud-Consultant exam dumps will include the following topics:
Industry Knowledge: 7%
- Explain the factors that influence sales metrics, KPIs, and business challenges.
- Describe common sales processes and key implementation considerations.
- Describe the common marketing processes and key implementation considerations.
Implementation Strategies: 12%
- Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document).
- Given a scenario, measure the success of a Sales Cloud implementation project.
- Given a scenario, determine appropriate sales deployment considerations.
Sales Cloud Solution Design: 21%
- Given a scenario, determine when it is appropriate to include custom application development or - third-party applications.
- Explain the capabilities, use cases, and design considerations of the Salesforce Mobile app pertinent to the sales process.
- Given a scenario, identify an appropriate approach when designing the lead conversion process.
- Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process.
- Given a scenario, analyze customer requirements to determine an appropriate solution design - considering capabilities, limitations, and design trade-offs.
- Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.
- Describe the implementation considerations when designing a sales process. (validation rules,automation, record types, page layouts, and triggers).
- Explain the capabilities, use cases, and design considerations when implementing Orders.
- Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
- Explain the capabilities, use cases, and design considerations for Enterprise Territory Management.
Marketing and Leads: 8%
- Describe the best practices for using lead automation tools and campaign management.
- Explain how marketing capabilities support the sales process.
- Given a scenaio, recommend appropriate methods for lead scoring and criteria for lead qualification.
- Explain the best practices for managing lead data quality.
Account and Contact Management: 13%
- Given a scenario, explain how the ownership of Account and Contact records drive visibility of related sales information such as Opportunities, Activities, etc.
- Given a scenario, explain the impact of having an account hierarchy (visibility, maintainability, - reporting).
- Explain the various methods for establishing relationships between Accounts and Contacts.
- Given a scenario, explain the use cases and implications for implementing person accounts.
- Given a scenario, explain when to use third-party data enrichment tools.
Opportunity Management: 13%
- Given a set of requirements, determine the appropriate forecasting solution.
- Given a scenario, determine the relationships between sales stages, forecast, and pipeline.
- Describe the implementation considerations of multi-currency and advanced currency management on - Opportunities.
- Given a set of requirements, determine how to support different sales process scenarios for an - Opportunity.
- Given a scenario, determine the relationships between Opportunities, Products, Product Schedules, - Price, Books, Quotes, and Contracts.
Sales Productivity: 9%
- Given a scenario, identify the appropriate mobile solution to improve sales productivity.
- Describe the use cases and best practices for using Chatter.
- Given a scenario, determine the key features that help to enable and measure sales productivity and adoption.
- Identify use cases and considerations for using email and productivity tools.
Sales Cloud Analytics: 9%
- Given a scenario, determine permissions and access to Reports and Dashboards.
- Given a set of desired metrics, determine the appropriate report, dashboard, or reporting snapshot solution.
- Describe the implementation considerations of multi-currency and advanced currency management on - reports and dashboards.
Integration and Data Management: 8%
- Given a scenario, analyze the implications and design considerations of large data and transaction volumes.
- Explain how integration facilitates the exchange of data between Salesforce organizations.
- Explain the use cases and considerations for common Sales Cloud integrations.
- Explain the use cases and considerations for data migration in Sales Cloud.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-consultant---Sales-Con-201
Certification Path
There is no prerequisite for this exam.
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Salesforce Sales-Cloud-Consultant日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics & Insights | 10% | - KPI measurement
|
| Topic 2: Salesforce Configuration | 25% | - Implement automation
|
| Topic 3: Migration & Data Management | 10% | - Data quality management
|
| Topic 4: Planning & Solution Design | 25% | - Define data model requirements
|
| Topic 5: Customer Discovery | 15% | - Conduct discovery sessions
|
| Topic 6: Integration & Optimization | 15% | - Ongoing support and maintenance
|
