Considerate service procedures

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PMI Project Management Professional (2025 Version) (PMP中文版) Sample Questions:

1. 專案章程已獲批准，專案經理也已到位。目前，專案經理正在與專案團隊合作，對專案工作包進行細分。
專案經理在做什麼？

A) 分解
B) 資源平衡
C) 網路圖
D) 工作分解結構 (WBS)

2. 根據項目合同，交貨日期已近，但有一種重要材料仍未運到現場，施工將不得不停止並等待這種特殊材料，從而延誤了項目進度。
專案經理該做什麼？

A) 請客戶幫忙解決問題
B) 開始從其他供應商購買此材料。
C) 讓專案團隊尋找替代方案來找到解決方案
D) 記錄在風險登記冊中

3. 一個專案團隊正在執行一個大型監管項目，該項目由眾多內部和外部利害關係人組成。初步影響分析發現了幾個系統，包括對現有模組的增強以及新建。初步設計研討會結束後，團隊進行了腦力激盪會議，以便更好地了解潛在用戶的類型。
哪種技術最能達到這個目的？

A) 人物
B) 顯著性模型
C) 進階使用者網格
D) 電力影響網格

4. 一位專案經理注意到，一位新團隊成員的績效在過去幾個月大幅提升。專案經理一直透過工作包的成本績效指數（CPl）和進度績效指數（SPl）來衡量這位團隊成員的績效。專案經理也為這位團隊成員分配了新的、不相關的工作包。專案經理希望在專案文件中正式記錄這位團隊成員的成功。專案經理該怎麼做？

A) 在專案管理計畫中附加有關團隊成員的說明
B) 在責任分配矩陣（RAM）中記錄團隊成員的貢獻
C) 召開專案團隊會議，討論團隊成員的貢獻並做會議記錄
D) 向管理階層發送溝通，認可團隊成員的貢獻

5. 一個專案管理辦公室 (PMO) 一直在嘗試實施適應性專案管理框架方法。專案經理被要求在下一個專案中使用適應性工具。
公司對自適應工具的認識非常低，許多利害關係人擔心轉向混合方法。
專案經理該做什麼？

A) 引進第三方公司為該特定專案開發和實施混合框架。
B) 在定期狀態報告和溝通管理計畫中包含工具的使用及其效益的監控。
C) 向 PMO 建議現在不是開始為專案實施新工具的正確時機。
D) 準備變更請求並尋求指導委員會對新專案架構的批准。

Solutions: