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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

If the following volume constraint is applied, how many actions are delivered by the outbound run?

A) 150
B) 100
C) 75 SMSes and 25 emails
D) 75 emails 25 SMSes

2. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

A) Ensure that the propensity is enabled in Arbitration tab.
B) Create an adaptive model rule at the Issue-level.
C) Enable an action value in the prioritization formula.
D) Create a prioritization decision strategy at the Group-level.

3. U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

A) Only the image location
B) Only the image location and its placement type
C) Only the action name and description
D) Only relevant action details and its treatment details

4. As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)

A) Service
B) Collections
C) Retention
D) Accounting
E) Resource Planning

5. Aggregation components provide the ability to________________.

A) filter actions based on priority and relevance
B) choose between actions
C) make calculations based upon a list of actions
D) set a text value to a strategy property

Solutions: