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HP HP0-M20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Level and Availability Management | - Service management functions
|
| Topic 2: Problem Isolation and Diagnostics | - Troubleshooting and analysis
|
| Topic 3: Business Process and Transaction Management | - Business process visibility
|
| Topic 4: Business Availability Center Architecture | - Business Service Management concepts
|
| Topic 5: Deployment and Administration | - Implementation and configuration
|
| Topic 6: End User Monitoring | - End-user experience monitoring
|
Martin 
Dempsey 
Doreen 
Winifred 
Lance 
Darren 
Judith 
Colby 
Leila 
Bernie 
Ryan 
Candance 
Ford 
Sherry 
Charlotte 
Quintion 
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