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CompTIA CD0-001 Exam Syllabus Topics:
| Topic | Details | Weights |
|---|---|---|
| Enterprise Content Management | 20% | |
| Explain the proper uses of index, search, and retrieval. | 1.Taxonomy / business classification schema 2.Metadata structure
3.Application connectivity (ODBC)
| |
| Explain the function and use of workflow. | 1.Repeatable processes 2.Sequential processes 3.Parallel processes 4. Queues and roles 5.Business rules 6.Routing 7.Timers and alerts/notifications 8.Workflow status
9.Workflow examples
11.External rules and external BPM systems | |
| Explain how collaborative capabilities are used. | 1.Version history 2.User tracking and logging 3.Check-in and check-out 4.Simultaneous editing / real-time collaboration / co-authoring 5.Annotations
| |
| Compare and contrast document presentation and output features. | 1.Document scale
2.Orientation
3.Document viewer features
5.Remote viewing
6.Rendition
10.Fax | |
| Explain the purpose of content lifecycles. | 1.Content purpose and changes 2.Content storage and archival (long term preservation) 3.Content permissions and changes 4.Content retention / deletion 5.Audit trails | |
| Capture | 23% | |
| Given a scenario, select the appropriate input sources and methods. | 1.Mobile
2.Fax
3.Hot-folder / watch-folder
9.Centralized or distributed capture
| |
| Given a scenario, implement document scanning technologies and processes. | 1.Capture processing steps
3.Document preparation
4.Scanner settings
5.Image cleanup
7.Paper feed detection / paper size detection
8.Speeds
9.Maximum duty cycle / throughput expectation
10.Embedded vs. external keyboard input
| |
| Given a scenario, differentiate recognition methodologies and technologies. | 1.Barcodes 2.Separator sheets 3.Cover sheets 4.Patch codes 5.Intelligent capture
7.Unstructured forms recognition
9.Structured forms recognition 10.Document capture vs. data capture 11.Exception processing 12.Forms types and metadata validation
14.Registration marks / anchors | |
| Explain the purpose of metadata file properties. | 1.Index values
3.Import file types
| |
| Differentiate between various physical file properties and their impact. | 1.Estimate storage or network bandwidth needs based on file size and types 2.File encryption 3.Resolution (dpi) 4.File types
6.Compression
8.Grayscale (bitonal) 9. Black and white | |
| Storage and Networking | 13% | |
| Explain the various storage media types and their associated properties. | 1.Magnetic disk 2.Tape 3.Optical disk 4.Microform 5.NAND flash memory 6.Media degradation 7.SSD | |
| Explain appropriate storage methods and their features. | 1.SAN/NAS
2.RAID
3.SSD
4.WORM (Write-once read many)
| |
| Compare and contrast various storage strategies. | 1.Clustering 2.Tiered storage
5.Hierarchical Storage Management | |
| Explain the basics of network connectivity and hardware solutions. | 1.Network connectivity
| |
| Security and Compliance | 16% | |
| Explain the basics of records management. | 1. Records value2. Digital retention requirements 3. Legal holds 4. Physical archival requirements 5. Disposition process 6. Awareness of governmental regulations and policies 7. Awareness of industry standards and best practices | |
| Explain different access security methods. | 1. Authentication vs. authorization vs. audit2. Single sign-on 3. Two factor authentication (card swipe and pin/password) 4. Role-based access 5. Biometrics 6. Group policy | |
| Explain various elements of network security. | 1.VPN 2.Directory services
3.SSL/HTTPS | |
| Given a scenario, implement appropriate document and information security. | 1.Redaction 2.Watermarking 3.Document privileges
6.Library services
8. Digital signatures | |
| Analysis, Design, and Implementation | 28% | |
| Identify the basics of project management. | 1.Players
| |
| Execute appropriate requirement gathering techniques. | 1. Document client objectives2. Identify operational business needs 3. Analyze the process 4. Gather metrics 5. Document current state (“as is”) 6. Identify bottlenecks and issues 7. Gather sample documents and current process documentation 8. Interviews 9. Observations
Technical survey vs. business survey 11.Identify opportunities for process improvement and/or introduction of new technologies 12.Understand corporate culture and organizational hierarchy | |
| Analyze collected data and validate client requirements. | 1. Data validation2. Requirements validation 3. Targeted presentations 4. Gap analysis 5. Map existing business processes to future state 6. Map business requirements to benefits of solution 7. Develop return on investment calculation (ROI)
| |
| Structure a solution design according to specified requirements. | 1.Develop a solution design plan
2.Develop functional specification
3.Develop technical specification
7. Simulation / modeling of core components of the solution 8. Consider growth needs and scalability | |
| Explain business continuity concepts. | 1. Backup and restoration2. High availability / redundancy 3. Disaster recovery plan 4. Redundancy of scanner hardware / availability based on SLA, maintenance | |
| Apply implementation and testing procedures. | 1. Develop implementation plan2. Installation and configuration guidelines 3. Testing plan 4. Capture tuning and optimization 5. Administrative and end-user training 6. Delivery of technical documentation 7. Deliverables and acceptance
| |
Reference: https://certification.comptia.org/certifications/cdia
Drew 
Ternence 
Daniel 
Benson 
Gordon 
Ward 
Alva 
Winifred 
Norton 
Susan 
Coral 
Jenny 
Donna 
Fay 
Harold 
Quintina 
