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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

A) Person accounts are used to represent B2C customers.
B) Accounts with RecordType Business are used to represent B2B customers.
C) Accounts with RecordType Consumer are used to represent B2C customers
D) Accounts with RecordType Service are used to represent B28 customers

2. A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

A) Sharing Settings
B) Permission Set Groups
C) Permission Sets
D) Managed Package Licenses

3. An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

A) Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
B) Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
C) Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
D) Establish a testing and validation process to ensure that the data is accurate and complete

4. An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A) Duplicate the third-party pricing application prices into the Salesforce Price list.
B) Install the "Third Party Pricing Application" DataPack from the Process Library.
C) Use the external pricing feature to send and receive pricing requests from an external pricing engine.
D) Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,

5. An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

A) Manage a customer moving out.
B) Manage changes to contract clauses.
C) Set up a payment arrangement.
D) Create a multi-site quote.

Solutions: