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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A) To validate if decomposition works on migrated assets
B) To validate if MACD works on migrated Assets.
C) To create inventory items to be used in subsequent MACD.
D) To validate the migrated assets data aligns with assets data model

2. Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

A) User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
B) Ensure platform Events mode is enabled for Order Management
C) Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
D) Split Line Items in the same order before submitting the order and request an increase to order size limits

3. A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A) Configure the tax rate in the price plan and it will be added automatically when added to the cart.
B) Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
C) Add the delivery zip code customer field as a header in the pricing calculation matrix
D) Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

4. Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?

A) Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
B) Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
C) Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
D) Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number

5. A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A) Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
B) Use Apex to be able to send the customized payload and interpret the response
C) Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
D) Attach an Omniscript ta task and handle the integration manually

Solutions: