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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Your company is evaluating the Oracle Fusion Sales application and has unique business requirements that require using custom objects as part of the implementation. Which three Oracle Fusion applications support custom objects as part of the implementation?

A) Oracle Fusion Common CRM
B) Oracle Fusion Customer Center
C) Oracle Fusion Sales catalog
D) Oracle Fusion Marketing
E) Oracle Fusion Sales

2. When the opportunity import process was initially created, the Customer Data Management Duplicates field was left blank. You are now using this process to import flat files; each flat file contains 50 records. While reviewing the data, you happen to notice that the same opportunity is included in two separate flat files, but the value of the Sales Stage field is different in the second file.
If you import both files, what will happen?

A) The Fusion system will create a duplicate record.
B) The second import process will succeed, but the duplicate opportunity record will fail.
C) The Fusion system will create a resolution request.
D) The second Import process will fail.
E) The Fusion system will update the opportunity record with the value from the second file.

3. A sales administrator wants to assign territories to opportunity revenue lines based on the product revenue associated with the revenue lines, through Assignment Manager.
Identity the work object and candidate object that allow the sales administrate to proceed with the assignment in Oracle Fusion Sales.

A) Opportunity product line and territory
B) Opportunity revenue line and territory
C) Opportunity and territory
D) Opportunity and opportunity revenue lines
E) Opportunity product and revenue lines

4. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
C) Create a quote for the prospect in Oracle Fusion Sales.
D) Use LinkedIn to discover more about the prospect organization contact.
E) Use keyword search to identify existing customers with the old server product line.

5. A Template administrator is creating a new assessment template for capturing assessment data of the sales lead. Identify the three out of the box template types available in Oracle Fusion CRM.

A) Product
B) Opportunity
C) Lead
D) Customer
E) Opportunity Revenue Line

Solutions: