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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)

A) configured workflow processes
B) privileges
C) user roles
D) content life cycle events
E) notification configuration

2. You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?

A) Add a conditional section within the answer with any access level.
B) Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.
C) Create an access level that has no customer portal visibility and assign itto the conditional section you do not want customers to view.
D) Make the answer status private, make the required changes, and republish it.

3. How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal?

A) Console Roles
B) Profiles
C) User groups
D) Views

4. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. FetchContact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A".
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet allthe requirements?

A) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
B) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
C) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHEREC.Name.First like 'A%' ORDER BY Contact.First;
D) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;

5. In Knowledge Advanced, which section displays the lock status?

A) Properties
B) Analytics
C) Reports
D) Overview

Solutions: