WGU Organizational-Behavior Exam Questions : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is an advantage of a strong organizational culture?

A) The internal climate exhibits low behavioral control.
B) Core values are not intensely held and widely shared.
C) There is ambiguity in what employees perceive as expectations.
D) There is a formation of strong employee commitment.

2. A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A) Propensity for social loafing
B) Intellectual coherence
C) Interpersonal skills
D) Authoritarian personality

3. A manager treats an employee with a free lunch to encourage the employee to continue to do well. Which kind of reward is provided?

A) Extrinsic reward
B) Personality reward
C) Compensatory reward
D) Intrinsic reward

4. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Problem, criteria, and alternatives
B) Creativity, relationships, and expertise
C) Situation, attributes, and alternatives
D) Distinctiveness, consensus, and consistency

5. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Physically isolate the group
B) Make the group larger
C) Establish more rigid roles for group members
D) Increase the difficulty of becoming a group member

Solutions: